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Privacy Policy for ELITE ARCHI STRUCT ENGINEERING CONSULTANTS L.L.C ("ArchiStruct")
1. Introduction & Who We Are
Welcome to ArchiStruct. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website, engage with our services, or interact with us in any other way.
The data controller responsible for your personal data is:
2. What Personal Data We Collect
We may collect and process the following categories of personal data depending on our relationship with you:
3. Purposes and Legal Bases for Processing Your Data
We use your personal data for the following purposes, relying on specific legal bases as mandated by the PDPL:
Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time by contacting us using the details provided in Section 12.
4. Who We Share Your Personal Data With
To deliver our services effectively, we may need to share your personal data with trusted third parties:
5. Cross-Border Data Transfers
Some of our external third parties (such as cloud service providers like Google Workspace or Zoho CRM) may be based outside the United Arab Emirates (UAE). When we transfer your personal data out of the UAE, we ensure a similar degree of protection is afforded to it by ensuring:
6. Data Security
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
For project-related data, we may retain your information for a period of up to ten (10) years after project completion to comply with legal and professional indemnity obligations related to construction projects in the UAE.
8. Your Legal Rights as a Data Subject
Under the PDPL, you have the following rights in relation to your personal data:
9. How to Exercise Your Rights
If you wish to exercise any of the rights set out above, please contact our Privacy Officer using the details in Section 12. We may need to request specific information from you to help us confirm your identity.
10. Cookies
Our website may use "cookies" to enhance user experience. A cookie is a small file placed on your device. You can refuse the use of cookies by selecting the appropriate settings on your browser.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact our designated Privacy Officer:
Welcome to ArchiStruct. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website, engage with our services, or interact with us in any other way.
The data controller responsible for your personal data is:
- Company Name: ELITE ARCHI STRUCT ENGINEERING CONSULTANTS L.L.C
- License Number: 1550469
- Address: Office B203, Prime Business Centre, JVC, Dubai, UAE
- Website: www.archistruct.ae
2. What Personal Data We Collect
We may collect and process the following categories of personal data depending on our relationship with you:
- Identity & Contact Data: Includes your full name, email address, phone number, residential address, passport or Emirates ID details.
- Project & Property Data: Includes architectural drawings, plans, structural calculations, property documents (such as title deeds or affection plans), photographs of the property, and specific project requirements.
- Technical & Usage Data: Includes information collected when you visit our website, such as your IP address, browser type, operating system, and pages visited.
- Financial Data: Includes title deed, bank account or payment card details for processing payments for our services.
- Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.
3. Purposes and Legal Bases for Processing Your Data
We use your personal data for the following purposes, relying on specific legal bases as mandated by the PDPL:
Purpose of Processing | Type of Data | Legal Basis for Processing |
To Provide Our Services: To prepare proposals, create architectural and engineering designs, and manage your project. | Identity, Contact, Project, Financial | Performance of a contract with you. |
To Obtain Authority Permits: To prepare and submit applications to government bodies (e.g., Dubai Municipality, Trakhees, DDA) and master developers (e.g., Nakheel, Emaar). | Identity, Contact, Project | Performance of a contract and compliance with a legal obligation. |
To Communicate With You: To respond to your inquiries, provide updates on your project, and manage our client relationship. | Identity, Contact, Communications | Legitimate interest (to provide effective client service); Consent (for marketing). |
To Process Payments: To manage fees for our services. | Identity, Contact, Financial | Performance of a contract. |
To Improve Our Website: To analyze how our website is used and improve user experience. | Technical & Usage | Legitimate interest (to improve our services). |
For Marketing: To send you information about services we think may be of interest to you. | Identity, Contact, Communications | Consent. You can withdraw your consent at any time. |
Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time by contacting us using the details provided in Section 12.
4. Who We Share Your Personal Data With
To deliver our services effectively, we may need to share your personal data with trusted third parties:
- Government & Permitting Authorities: Such as Dubai Municipality, Dubai Civil Defence, Trakhees, DDA, and other relevant regulatory bodies for the purpose of obtaining project approvals and permits.
- Subcontractors & Partners: Specialist engineering consultants (e.g., structural or MEP engineers) who are engaged to work on specific parts of your project under strict confidentiality agreements.
- Professional Advisors: Including our lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- IT & System Administration Providers: Service providers who manage our IT infrastructure, CRM systems, and cloud storage.
5. Cross-Border Data Transfers
Some of our external third parties (such as cloud service providers like Google Workspace or Zoho CRM) may be based outside the United Arab Emirates (UAE). When we transfer your personal data out of the UAE, we ensure a similar degree of protection is afforded to it by ensuring:
- The transfer is to a country that has been deemed to provide an adequate level of protection for personal data by the UAE Data Office.
- We use specific contracts approved by the UAE Data Office which give personal data the same protection it has in the UAE.
6. Data Security
We have implemented appropriate technical and organizational security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to those employees, agents, contractors, and other third parties who have a business need to know.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
For project-related data, we may retain your information for a period of up to ten (10) years after project completion to comply with legal and professional indemnity obligations related to construction projects in the UAE.
8. Your Legal Rights as a Data Subject
Under the PDPL, you have the following rights in relation to your personal data:
- Right to Access: The right to obtain a copy of your personal data.
- Right to Rectification: The right to request correction of inaccurate personal data.
- Right to Erasure (Right to be Forgotten): The right to request the deletion of your personal data.
- Right to Restrict Processing: The right to request the suspension of the processing of your personal data.
- Right to Data Portability: The right to request the transfer of your personal data to you or a third party in a structured, commonly used format.
- Right to Object: The right to object to the processing of your personal data for direct marketing or other purposes based on legitimate interest.
- Rights related to Automated Processing: The right not to be subject to a decision based solely on automated processing.
9. How to Exercise Your Rights
If you wish to exercise any of the rights set out above, please contact our Privacy Officer using the details in Section 12. We may need to request specific information from you to help us confirm your identity.
10. Cookies
Our website may use "cookies" to enhance user experience. A cookie is a small file placed on your device. You can refuse the use of cookies by selecting the appropriate settings on your browser.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact our designated Privacy Officer:
- Email: info@archistruct.ae
- Postal Address: Attn: Privacy Officer, ELITE ARCHI STRUCT ENGINEERING CONSULTANTS L.L.C, Office B203, Prime Business Centre, JVC, Dubai, UAE.